Refund Policy

At Vestor Finance, we strive to provide a satisfactory experience for our customers. We understand that occasionally, situations may arise where a refund is requested. Please carefully read and understand our refund policy before making a purchase.

1. Eligibility for Refunds

Refunds will only be considered if requested within 24 hours of the initial purchase and provided that the software has not been delivered to the customer. Once the software has been sent, it is considered delivered, and refund requests may not be accepted.

2. Refund Approval Process:

All refund requests are subject to review and approval. Vestor Finance reserves the right to approve or reject refund requests at its discretion. We diligently assess each case to ensure that the refund request is valid and not fraudulent.

3. Fraudulent Refund Requests:

Any fraudulent or unauthorized refund requests will be rejected. We take measures to protect the integrity of our refund policy and prevent any misuse or abuse of our services. If we suspect any fraudulent activity, we may take appropriate action, including reporting the incident to the relevant authorities.

4. Refund Method:

Approved refunds will be issued in the form of credit. The credited amount can be used for future purchases on our website. This credit is non-transferable and can only be used within our platform. It cannot be exchanged for cash or transferred to another account.

5. Refund Request Process:

To request a refund, customers must contact our customer support team within the specified 24-hour timeframe from the purchase. They should provide relevant details about the purchase, including order number, date of purchase, and reasons for the refund request. Our customer support team will then assess the request and respond within a reasonable timeframe.

6. Non-Applicability:

This refund policy applies solely to software purchases made on our platform and does not cover any other products, services, or third-party purchases.

We encourage customers to thoroughly review product descriptions, specifications, and demo versions (if available) before making a purchase decision. If you have any questions or concerns, please contact our customer support team for assistance. We are here to help and ensure your satisfaction.

Please note that this refund policy is subject to change, and any modifications will be posted on our website. It is your responsibility to stay informed about the current policy when making a purchase.